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United Stairlifts
Helping Our Neighbors Stay Safe at Home
At United Stairlifts, our mission is simple: we help people stay safe, independent, and comfortable in the homes they love. As a family-owned and operated stairlift company serving Staten Island, Long Island, and the surrounding tri-state area, we provide stairlift installation, repair, maintenance, and home mobility solutions with honest guidance and compassionate care. For more than 10 years, we have helped seniors, families, veterans, and mobility-challenged individuals regain confidence at home through reliable stairlifts, professional service, and support that does not stop after installation day.
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Why We Started
United Stairlifts
United Stairlifts was built around a need we saw again and again.
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A staircase that once felt simple can suddenly become stressful, risky, or impossible. For seniors aging in place, people recovering from surgery, individuals with mobility challenges, and families caring for loved ones, stairs can change the way a home feels.
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We believed there had to be a better way to help.
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Our goal was never just to install equipment. We wanted to provide accessibility solutions with patience, respect, and real understanding. We knew families needed more than a product. They needed someone to listen, explain the options clearly, and recommend what actually made sense for their home, mobility needs, and budget.
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That is still how we work today.
Why Customers Choose
United Stairlifts
Customers choose United Stairlifts because we combine personalized service, fast response times, professional installation, honest recommendations, and ongoing support.
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We are not here to pressure anyone into a decision. We are here to help people understand their options and choose the safest, most practical solution.
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Our values are integrity, safety, dependability, respect, and community-first service. Those values show up in how we answer the phone, how we enter a customer’s home, how we install equipment, and how we respond when help is needed later.
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Great service is not just about getting the stairlift installed. It is about being there when customers need us most.
Built Through
Real Challenges
Like many small businesses, we have faced challenges along the way.
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Supply chain delays, urgent family situations, health-related stress, and tight timelines have all taught us the same lesson: communication matters. Reliability matters. Treating people like family matters.
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When someone calls us, they are often trying to solve a serious problem quickly. They may be worried about a loved one falling. They may be trying to bring someone home from the hospital. They may be deciding whether they can safely remain in their house.
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We never forget the human side of that conversation.
Accessibility Is Personal to Us
Every home is different. Every staircase is different. Every family situation is different.
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That is why we do not believe in one-size-fits-all solutions. Before we recommend a stairlift, we take time to understand the layout of the home, the person using the lift, the urgency of the situation, and the long-term goals of the family.
Sometimes a customer needs a straight stairlift. Sometimes they need a curved stairlift, an outdoor stairlift, a repair, maintenance, or guidance on whether a stairlift is the right choice at all.
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Our job is to make the process easier, not more overwhelming.
What We Offer
Serving Local Families With Care
United Stairlifts specializes in expert stairlift installation, repair, and maintenance for straight and curved stairs, as well as indoor and outdoor models.
As an authorized Harmar dealer, we provide reliable, space-saving stairlifts designed to help people safely age in place and move through their homes with more confidence.
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We also offer free in-home consultations, same-day or next-day installation when available, and 24-hour emergency repairs. Our goal is to respond quickly because we understand that mobility issues are often urgent, emotional, and stressful for families.
From the first phone call, customers can expect a friendly, pressure-free experience where questions are welcomed and concerns are heard.
We are proud to serve homeowners and families throughout Staten Island, Long Island, and the surrounding tri-state area.
Our customers include seniors aging in place, families caring for parents or grandparents, individuals recovering from surgery or injury, veterans, and homeowners planning ahead for future accessibility needs.
Many of our new customers come from referrals by past clients, healthcare professionals, and local community connections. We take that seriously because a referral means someone trusted us enough to put our name in front of someone they care about.
That is the highest compliment we can receive.
A Family Team You Can Trust
United Stairlifts is led by a hardworking, compassionate, and solution-focused team that treats every project with care.
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Peter Muller, our owner, is dedicated to helping families create safer, more accessible homes while protecting independence and dignity.
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John Muller, our Senior Manager, focuses on customer service, project coordination, and making sure each client receives a smooth, professional experience from the first call through completion.
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Thomas Muller, our Senior Manager of Field Technicians and Installer, oversees field operations and installations, making sure every project is completed safely, efficiently, and to high standards.
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Lenny LaRosa, our experienced technician and installer, brings valuable hands-on knowledge, attention to detail, and genuine customer care to every home he visits.
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When we grow our team, we look for people who are skilled, dependable, kind, and respectful. Technical knowledge matters, but compassion and integrity matter just as much.
Our Promise to Every Customer
Our promise is simple: every customer will be treated with honesty, respect, and care.
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We recommend only what customers truly need. We provide professional installation and dependable support. We respond when something does not go as planned, and we address concerns quickly and professionally.
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We know that a stairlift is more than a piece of equipment. It can mean staying in the home you love. It can mean less fear. It can mean more freedom for the person using it and more peace of mind for the family supporting them.
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That is what motivates us every day.
Frequently asked questions
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Let’s Make Home Feel Safe Again
At United Stairlifts, we believe no one should feel trapped by the stairs in their own home. Our work is about safety, dignity, comfort, and independence. Whether you need a new stairlift, a repair, maintenance, or honest advice about accessibility options, our team is ready to guide you step by step. We bring professional installation, responsive service, and family-level care to every customer we serve. When you are ready to improve safety and peace of mind, United Stairlifts is here to help you move through your home with confidence again.